Felix Health Inc.
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
Felix Health Inc. is a provider of an online consultation platform that enables physicians and pharmacists to prescribe medication for acne, allergies, birth control, cold sores, erectile dysfunction, genital herpes, hair loss, and migraines.
We’re on a mission to help Canadians live healthier lives!
Treatment that comes to you
Skip the trip to your doctor’s office and the line at your local pharmacy. Access treatment on any device, plus free shipping on all medication.
Clinically proven treatments
Access prescription medications, supported by science and prescribed by our experienced healthcare practitioners.
Truly compassionate care
No judgment, no stigma. Instead, a practitioner who’s there for you when you need them.
“Our team of practitioners is here to provide compassionate care, without judgement. From diagnosis, to treatment and beyond, we’re in this together — every step of the way.”
Our online assessments have been designed to ask all the necessary questions required for diagnosis. We’ve worked with specialist to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Felix provides a faster, hassle-free way for you to get a prescription to certain medications but our service does not replace your primary care provider. For matters that extend beyond obtaining a prescription lifestyle medication safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about the medications you are currently using.
How does a Felix Online visit work?
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. During your assessment, you will have the opportunity to send your practitioner questions via secure messaging. In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home. You’ll be able to message your healthcare practitioner if you have questions about your medication or want to make changes to your treatment at any time.
How long does a prescription last?
Prescriptions written by Felix healthcare practitioners will last up to 12 months from the date of issue. Generally, your Felix prescription will contain refills for the prescribed medication. However, the amount of medication and the number of refills prescribed will ultimately be decided by the practitioner who reviews your online visit.
Felix offers the following treatments:
Acne
Allergies
Anxiety
Birth Control
Cold Sores
Depression
Erectile Dysfunction
Genital Herpes
Hair Loss
Menopause
Migraines
PrEP
Premature Ejaculation
Rosacea
Weight Loss
CONTACT FELIX:
Customer Care
Hours: Mon – Fri, 9:00am – 5:00pm EST
For information about shipping, payment, auto-refill schedule and other account related questions please use the email associated with your Felix account to email us at hello@felixforyou.ca. Alternatively, you can start a chat with us directly using the chat bot icon in the bottom right of your screen.
While it is our hope that our Felix community will not be majorly impacted, please understand that Canada Post is experiencing some shipping delays.
Medical questions
For any medical-related questions, we recommend that you speak to the prescribing practitioner directly as they know what’s best for your health. You can do so by going to your Felix account and messaging the practitioner for that specific prescription.
Pharmacy Information
Primarily servicing Ontario, Newfoundland and Labrador, Nova Scotia and Prince Edward Island Patients
Felix Pharmacy Inc.
Ontario College of Pharmacists Certificate of Accreditation No. 308585
Phone: (647) 955-2133
Pharmacy Manager: Arshjot Grewal, 625329
Hours: Mon – Fri, 9:00am – 5:00pm EST
Primarily servicing British Columbia, Saskatchewan, Manitoba, and Alberta Patients
Felix Pharmacy West Inc.
1150-955 Seaborne Avenue, Port Coquitlam, V3B 0R9
Phone: (604) 552-6941
College of Pharmacists of BC #21284
Pharmacy Manager: Jagdeep Tatla
Hours: Mon – Thurs, 9:30am – 6:00pm PST | Friday, 9:30am – 5:30pm PST
*please reach out to Customer Service at hello@felixforyou.ca if you are unsure which pharmacy to contact
Required in all British Columbia Pharmacies: Pharmacy practice issues may be reported to the College of Pharmacists of BC via their website or at (604) 733-2440.
